Customer Testimonials
Andreas Kasa was so helpful, knowledgeable, and thorough. Never pushy and respectable of us. After sales support is just as good. Brad from Service was the best at keeping us informed and taking care of us and our GV70.
Genesis exceeded our expectations! From the moment I inquired online to the follow-up check in after we bought the car, we were overall very impressed in the quick responses. Mike (our sales guy found us the just right car and made the deal with our trade in happen), Sasha (our tech gal made it fun to learn about the endless tech tools on our car and personalized it to our needs), and Chris (finance guy who made the process feel fast yet understandable) were each great help!
I've always wanted a GV80 and finally got one! I contacted Milan via email and we started texting on the one I wanted. He made the process very easy and never pressured me into something. He was very helpful! When I came in to purchase the car, the process took less than a hour between finance and driving off the lot! After noticing a few things needed fixed, the dealership ordered the parts right away to take care of it! The dealership is very modern and luxurious feeling. The service department was very helpful and accommodating!
Wow! I can’t say enough about the caliber of service I receive from Genesis St. Charles and Josh! I call, he answered and addressed me by name, inquired how I was doing and what he could do to assist me! Immediately addressed my issues and got me in the next morning! This young man takes excellent care in terms of respect, service and anything he can do to make my visit above and beyond any expectations! Exemplary service, top notch care and knows my Genesis GV80 like the back of his hand! Thank you St. Charles Genesis!
I had my new car serviced for the first time. Both Brad and Josh communicated with me about my appointment. They addressed all of my requests promptly and professionally. When I picked up my car, I was greeted and taken to my car to review the work that was done. They have the cleanest service area I have ever seen. They really care about what they do and are very knowledgeable. I will continue to take my car here for all of its needs.
Andreas Kasa was great to work with during our purchase of a new GV70. Provided lots of information about the vehicle and gave us sufficient time to consider our purchase without pressure.
We recently purchased a Genesis GV70 and the sales person was Andreas Kasa. It really was the easiest and most enjoyable purchase of an automobile we have ever experienced. The follow up technical advice from Nathan was also superior. I highly recommend them.
We bought a new 2025 GV80, it’s the most comfortable & quietest vehicle I’ve ever ridden in. This dealership was great. We dealt with salesman Milan Venezia. He was very professional and honest. He never pressured us at all, only helped us, he was fantastic to work with! Everything went great on the purchase and trade.
The dealership is clean and very appealing. Our interdiction of how everything works on the vehicle was done by Nathan. He is very respectful and helpful. I would highly encourage anyone in the market for a vehicle to go here. I’ll definitely ... Read More DealerRater - Jan 9, 2025
I knew when we walked in that we were in the right place to buy a car. We walked in to an immaculate building and were greeted kindly. Our salesman Steve Williams guided us from start to finish without being pushy. It was such a wonderful experience buying a car, who would have thought that possible. I would recommend St Charle Genesis and ask for Steve Williams to help you.
Superior service. Andreas Kasa and his team went above and beyond with my sales and service needs. I strongly recommend.
I found a G90 that I was interested in at this dealership. I live in KC, so had multiple conversations with the sales representative, and had them look over the car for me to make sure there were no exterior defects (other than the curbed rims which I was aware of). We negotiated a deal over the phone and I drove 4 hours from Kansas City to purchase the vehicle. Upon inspecting the vehicle in person, I found damage to the body and chrome trim that wasn't disclosed to me by the sales rep. All I got was a shrug ... Read More DealerRater - Dec 20, 2024
Looking to buy a car? Andreas is your guy! Exceptional honest service with a genuine smile! I was in the market for an EV, and in October my husband purchased a GV70 (from Andreas). I was super jealous- Andreas introduced us to the GV70 EV, with a can’t refuse lease offer, amazing rebates, and a better-than-expected offer for my trade. I was in and out of the dealership in under two hours with the keys to my gorgeous new EV. Will not buy cars anywhere else. Go see these folks! Ask for Andrea’s and prepare to be wowed!
Andreas Kasa is the guy to go see here. Set me up with a superb G80EV model with a couldn't pass up lease offer. Professional, honest, and courteous.
The dealership was warm and welcoming. We were greeted immediately upon entering. We were offered beverages and were told our sales agent Steve Williams would be with us shortly. Steve proceeded to prepare the automobile for my test drive (which was great). He talked about financing and credit score. I am suffering from carpal tunnel syndrome and was having difficulty in completing the application. Steve completed the app for me to discuss with the manager regarding my ability to obtain financing. Steve familiarize me with workings of the automobile. I was thoroughly impressed with the service I received.
Very professional dealership. They take you seriously and will earn your business with their extensive knowledge and experience. Everyone we interacted with was great! Will stay with this dealership for future needs.
I had a great experience with Andreas. He was very knowledgeable and I love the car
I recently purchased my first Genesis from Genesis of St. Charles. The new facility is first class as are all the individuals I worked with. Andreas and Shae answered all my questions and treated me like a long time customer. Chris made the financing process easy and Nathan came to my home to fully explain all the technology. I highly recommend the dealership to anyone in the market for a new vehicle
Steve Williams knows his stuff. He made the buying process fun and easy. Nathan Nazari explained the features so well that even this little old lady mastered the controls. And Ruby, my 2024 G70, is fabulous! People stop me in the parking lot to compliment her.
They certainly understand customer satisfaction. I dealt with Andreas, Nathan and the financial manager and all were great to deal with in every way. Customer focus was clearly their priority and I would recommend them and the dealership if you are in the market for a Genesis. Our new vehicle was delivered to us like a present and the training on the extensive technology of this luxury car was superb.
Went to grand opening in June. Very impressed with the Genesis and Chris Carr helped with our decision.
Andreas Kasa very helpful and zero pressure, will buy again from this salesman. Great service department as well.
The story starts as we went in on a Saturday to look at vehicles for my mom. Milan graciously showed us many options and took his time looking through inventory trying to find the perfect match. She ultimately fell in love with a GV70. After leaving that day my husband and I joked asking about vehicles of which to trade in my Acura MDX that I had only purchased this past June. When my husband and mother returned that next Monday for my mother to purchase her vehicle my husband mentioned this to Milan. A few moments later I received ... Read More DealerRater - Nov 26, 2024
We appreciate all the effort Stephen and Shae made to get us the exact color and car requested. We are very happy with the service received by Genesis St Charles.
We recently purchased a Genesis GV80 from Milan Venezia @ St. Charles Genesis. Milan was very patient and accommodating with our search. After we had been researching on our own he found the perfect match in a timely manner. Milan guided us in the negotiations and found the best way for us to take advantage of several Genesis allowances they offer. Nathan was a rock star training us with all the technology and accessories the Genesis has to offer. Love our new Genesis and would highly recommend Milan Venezia and the entire team at St. Charles Genesis.
Very accommodative service team that was willing to bend over backwards to make it easy for me to get in and out and fit the service around my life
I was very pleased with the purchase process at Genesis of St. Charles. My salesperson, Andreas Kasa, was excellent. He worked diligently to find the right car and to arrange the deal. He displayed a real “can-do” attitude and was very responsive to all of my many inquiries. Nathan Nazari and Chris Carr aided to make the process seamless. The team was friendly, courteous, professional and knowledgeable.
Purchased my new Genesis from Genesis of Saint Charles. My wife and I worked with Steve Williams. We had a great experience trading in our car and purchasing the new one. Thanks Steve for all your help.
Andreas was great to work with. Made a deal in minutes it seems. Got a good deal for my trade and good deal on the new GV 80. Everything was upfront and quick. I highly recommend Andreas and team. And Nathan helped me by showing me all the electronic equipment. Well done guys!!
Steven Kolisch was wonderful to work with at Genesis of St. Charles! I had a more complicated application and overall process due to purchasing a vehicle within my business, but he was very helpful throughout the entire process. I would definitely come back and do business with him (and Genesis) again!